Privacy Policy

We are committed to protecting your privacy, and we understand that you may have concerns about the information you provide to us and how we use and disclose it. This Privacy Policy explains our privacy practices for visitors to our website. By using our website, you consent to the collection, use and disclosure of your personal information as described in this Privacy Policy. We reserve the right to change this Privacy Policy at any time. If we do, we will post the updated policy here. Please check our Privacy Policy whenever you visit the website in case it has been updated since your last visit. If you have any questions about our Privacy Policy, please contact us at info@teddysholeinthewall.com.

Personal Information

Personal information includes a customer’s name, address, telephone number, email address, and information about that individual’s activities while on our site.

We don’t collect personally identifiable information from individuals unless it is provided to us voluntarily and knowingly. This means we don’t require visitors to register or provide information to us in order to view our site. If you choose to submit information to our website, we will store your information in a secure area and use it for the sole purpose of providing the services you have requested. If you have specifically agreed to follow-up contacts by us, or requested to be put on our mailing list, we may also contact you via email or regular mail. Under no circumstances will we use this information for anything not described in this Privacy Policy.

Communication

You may receive our transactional business communications such as administrative messages at your email address or street address. While we reserve the right to send you our transactional business communications without offering you the opportunity to opt out of receiving them, we do provide you with the opportunity to select whether or not you wish to continue to receive our subscription-based emails. See the Email & Newsletters section for information on how to manage your subscriptions.

Email & Newsletters

If you submit your email address to us to initiate a subscription to one of our newsletter(s) we ask for personal information such as your name and email address. This personal information is only used to send you the newsletter(s) you are opted in to receive. You may choose not to receive promotional emails or electronic newsletters from us by following the “unsubscribe” instructions in the specific email from which you wish to opt out.

You may opt out of receiving commercial email from us by following the opt-out instructions provided in the message. To get placed on our “DO NOT EMAIL” list, please send a request to info@teddysholeinthewall.com. If your email address is added to the “DO NOT EMAIL” list, you will not receive any newsletters or other opt-in email messages.

Contests, Sweepstakes, Promotions, Offers & Surveys

Our website sometimes includes notices of contests, sweepstakes, promotions and offers, and we may permit you to enter electronically in some cases. If that occurs, we will use the information you provide for the purpose of conducting the promotion (e.g., to contact you if you’re a winner).

From time to time, our site may conduct questionnaires and surveys. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.

We take your privacy and security seriously; for this reason we have established physical security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees and contractors.

Participation in these contests, sweepstakes, promotions, offers and surveys is completely voluntary and you therefore may choose whether to disclose personal information in connection with these activities. Personal information requested in these activities might include contact information (e.g., your name and shipping address) and demographic information (e.g., your zip code or age). We use this information to notify you if you’ve won and to award prizes. We use information we collect in surveys for internal purposes, such as to ascertain the use of this website and improve its usefulness to you. We might also provide third parties with this information, and might combine it with some or all of your registration information. Third parties might use the information we provide them to contact you regarding products or services of interest to you. These disclosures are discussed in greater detail below in the “Disclosure of Personal Information” section. When we provide information collected during a contest, sweepstakes, promotion, offer, or survey on the website to third parties, we always disclose this to you at the time of collection.

Cookies

Like most companies, we use “cookie” technology on our website. We might place one or more cookies in the browser file of your computer. When you log in, the cookie tells us whether you’ve visited us before or are a new visitor. The cookie doesn’t track any personal information about you or provide us with any way to contact you, and the cookie doesn’t extract any information from your computer. Cookies are simply the best way for us to be able to offer you the most enjoyable and hassle-free online shopping environment. If you do not want these cookies stored on your computer you can reject them by modifying your browser settings accordingly (each browser is different, so check the “Help” menu of your browser to learn how to change your cookie preferences).

Disclosure of Personal Information

We will not sell, rent, or share personal information with third parties without your prior consent except in the limited circumstances described in this Privacy Policy.

Consent: With your consent, we might disclose your personal information to third parties in order to provide you with products and services that you have requested.

With your consent, we might disclose information you provide to us during registration to third parties in conjunction with (i) your entry into a contest, sweepstakes or promotion, (ii) your request of an offer, or (iii) your participation in a survey or similar activity on the website. You might be asked for additional information in order to enter the contest or promotion, request an offer, or participate in a survey. The third parties will use the information we provide to them, along with any information you provide during your entry, request or participation, in order to (i) notify you if you have won a prize in a contest or sweepstakes, and (ii) to fulfill, or facilitate fulfillment of, requests for products or services you may make in connection with your entry, request, or participation. These third parties are contractually obligated to keep all such information confidential and to use it only for the purposes for which it was provided. When we provide information collected during a contest, promotion, offer, or survey on the website to third parties, we always disclose this to you at the time of collection.

Our Own Business: We might share personal information with third-party vendors who assist us in performing internal functions necessary to operate our business. We require our third-party vendors to keep such information confidential and to only use the information for the purpose it was provided.

Protection of our brand and others: We disclose personal information when we believe it is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply this privacy policy or our other policies or agreements; to initiate, render, bill and collect for amounts owed to us; to protect our or our users’ rights, property or safety; or to protect our users from fraudulent, abusive or unlawful use of our website; or if we reasonably believe that an emergency involving immediate danger of death or serious physical injury to any person requires disclosure of communications or justifies disclosure of personal information without delay.

Third-Party Links

We might have links to other websites from our website. We do not control, and therefore cannot be responsible for, the collection, use or disclosure of your information by any such third-party website. The privacy policies of such websites might differ from that of our website; therefore, we encourage you to review and understand the privacy policies of such websites before providing them with any information.

International Users

We collect, process, and maintain your information in the United States, where privacy laws might not be as protective as in your home country. If you are using the website from outside of the United States, by providing your information to us you are consenting to the transfer of your information to the United States for processing and maintaining in a manner consistent with this Privacy Policy.